iDenfy

Liveness detection, document authentication and risk scoring all run on models, which carry the throughput. Without them a staffed manual verification service would remain, real but unable to scale.

In house specialists double check flagged verifications around the clock within three minutes, separating genuine submissions spoiled by lighting or framing from real fraud before a final decision. Sold as a 45 cent add on per verification, that layer sits in the decision path only for clients who buy it.

External testing covers liveness against ISO 30107 part 3, and specialists flag when approval rates drift below a client's industry benchmark, a live signal across the output stream. Model documentation, error rates in either direction and a validation summary are not published.

Named customer quotes carry the evidence, from the chief executives of Payset and Mano Bank to Cherry Servers, which credits the service with less fraud and better conversion. More than 1,000 businesses served and savings of up to 70 to 75 percent are aggregates tied to no customer, and the savings measure billing rather than accuracy.

Whether verification images, documents or biometric templates train the models is never addressed in the privacy policy. It is equally silent on whether one client's data shapes models that serve another, and on whether a client can opt out.

Privacy terms reach the service itself: the June 3, 2026 policy states the processor role, describes the face images and templates handled for liveness and matching, and names each processor with its function and location. Retention follows the plan, 30 days on the free tier and client chosen periods from 1 day to 10 years on paid tiers, after which data is routinely deleted.

ISO 27001:2022 certificate ISMS 1851/A, issued by CERT International under SNAS accreditation, covers the verification, fraud prevention and anti money laundering software, has been held since 2020 and runs to June 2, 2029, with no nonconformities at the latest audit. House of CPA issued the SOC 2 Type II report, covering security, availability and confidentiality over 12 months in 2025 and 2026, which buyers can request.

Regulatory footing comes from eIDAS declaration eIDAS250020, issued by the Electrotechnical Testing Institute in Prague, assessed against ETSI TS 119 461 and valid until September 26, 2027, for remote authentication by image identification. That is a conformity assessment rather than supervision, a fitting position for a technology supplier holding no financial license.

Face matching and liveness carry a concrete demographic risk, yet approval or rejection rates by group, a bias testing method and variation across regions are all unpublished. Manual review is framed as handling poor captures rather than as a bias control, even though capture quality is a documented source of disparity in facial verification.

Access, rectification and erasure rights give a person a route over the data held, and a 99.9 percent Enterprise service level and errors and omissions cover through Lloyd's of London point the same way for the client. Behind a wrong verification outcome itself stands no accuracy commitment, remedy or split of responsibility with the institution.

Google Ireland for biometric processing, Vonage for phone checks and Creditsafe for company data are among the processors the privacy policy names, and the liveness detection is described as patented. Which models the biometric processing uses, which parts are built in house and any model or version identifier are not given.

An API and embedded frame sit beside mobile kits for Flutter and React Native and plugins for WordPress, Shopify and Magento, all with public developer documentation. Those connections lean toward general business software, and a core banking, account opening or loan origination system is not among them.

All data resides in the European Union, with hosting on Amazon Web Services in Dublin and transfers outside the Union only under standard contractual clauses or similar safeguards. An on premises or hybrid option and residency outside Europe are not described.

Per verification rates are public: pay as you go plans charge $1.35 with a $135 monthly minimum, and a yearly Enterprise contract falls as low as 50 cents depending on volume. Approved only charging at 50 cents keeps failed, abandoned and fraudulent attempts off the bill, and a 14 day trial with 10 free verifications lets a buyer test before committing.

Coverage reaches more than 200 countries and territories and over 16,000 government issued documents, with named users across banking, payments and crypto. The named financial clients are a small national bank and smaller regulated firms rather than a spread across tiers.