Ondato
Ondato provides a single compliance platform, marketed as an operating system for know your customer work, covering identity verification, business verification, AML screening and monitoring, transaction monitoring, case management, electronic and SMS signatures, a virtual branch for video identification, and age verification. It was founded in Vilnius in 2016 by Liudas Kanapienis, who remains chief executive, and Andrej Vistorskij, with its operating company UAB Ondato in Vilnius.
Verification combines AI powered document checks, facial biometrics and liveness detection with photo, video and NFC chip based options, and a biometric stoplist check matches faces against individuals previously flagged for fraud. Ondato reports a 97 percent average pass rate, 30 second average onboarding, coverage of 192 countries and more than 15,000 AML data sources, and names customers including Luminor, Compensa Life, Fintrust, BlueEmi and Ooredoo. Prices are published per unit in ranges on a public pricing page, from 1.40 euros down to 50 cents per identity verification, and only completed verifications are charged.
Its security page lists ISO/IEC 27001:2013, iBeta presentation attack detection testing at levels 1 and 2, eIDAS and ETSI conformance, and approval from Germany's Commission for the Protection of Minors in the Media for age verification.
Capability Axes
Capability grades
15 of 15 axes rated · 10 graded A or B
Document checks, facial biometrics, liveness and risk scoring are model driven, but the platform is positioned as a compliance operating system. Without the models, list based screening across more than 15,000 data sources, transaction monitoring, case management and a video virtual branch remain.
Video identification and a virtual branch put a live agent in the check, priced per minute, with session recording in case management. That channel is a separate high assurance product, and the automated path has no published escalation rule, confidence threshold or reconsideration route.
iBeta testing under ISO/IEC 30107 part 3 at levels 1 and 2 and eIDAS assessment of remote identification give external measurement. Model documentation, validation summaries and drift monitoring are unpublished, and headline figures are self reported in one direction only.
Luminor, Compensa Life and Ooredoo are among named customers, beside a 97 percent average pass rate and 30 second average onboarding. No figure is joined to a named customer, and the pass rate carries no method or test set.
A biometric stoplist, priced per identification, matches faces against people previously flagged for fraud, with nothing on who contributes, whether entries cross clients or how long they persist. Whether submitted documents and selfies train its models is not stated either.
The privacy policy, last modified August 22, 2023, covers website visitors and newsletter subscribers and never reaches the people verified or their biometric data. Identity documents, selfies, liveness video and recorded sessions are all captured, with no published retention per data type.
ISO/IEC 27001 is cited to the superseded 2013 edition, with no certificate number, issuing body or scope published. A move to the 2022 edition is not confirmed.
eIDAS compliance, conformance with ETSI identity proofing standards and approval of age verification by Germany's Commission for the Protection of Minors in the Media are stated. Neither the eIDAS nor the ETSI claim carries a certificate reference or issuing body a buyer could verify.
Age estimation was evaluated in the NIST Face Analysis Technology Evaluation, report NISTIR 8525, according to a February 14, 2025 blog post claiming minimal bias across ethnicities, ages and skin tones. Identity verification's face matching and liveness carry no demographic breakdown, and the stoplist can concentrate on particular nationalities.
Anyone placed on the biometric stoplist can be refused with no described way to learn of the entry, contest it or have it removed. Session recordings and audit trails help an institution reconstruct outcomes, but Ondato publishes no accuracy guarantee or appeal route.
Face matching, liveness and age estimation carry no named base model, provider or version, and the technology is presented as its own, though never stated as wholly in house. A subprocessor list for the verification service is not published.
An interface, web and mobile SDKs, no code verification links and NFC chip reading make up a documented integration surface. Account opening and loan origination platforms are not named as connections.
Hosting provider, region and in country residency are never named, though verification runs far beyond the European Union. Where documents, facial biometrics and recorded video are stored is left open.
Per unit euro ranges are published for every product, from 1.40 to 0.50 euros per identity verification to 0.45 to 0.04 euros per AML check, and only completed verifications are charged. Volume thresholds that set a buyer's place in each range go unpublished, as do minimums and trial terms.
Verification covers 192 countries, with named customers in banking, insurance, electronic money and telecoms, and a virtual branch aimed at banks and law firms needing face to face checks. The footprint concentrates in the European Union, and material describes industries rather than institution types.
Product updates
Material product, regulatory, evidence and commercial changes at Ondato, each verified against a live source and tagged to the capability axis it bears on. Funding rounds and awards are not product changes and are not logged.
Ondato made European Digital Identity Wallet verification available in the web version of its identity verification flow on 1 October 2026, according to AMLR guidance it published the same day. Support in the mobile app is due by the end of Q4 2026, alongside a qualified trust service provider route under eIDAS.
Ondato released Mobile SDK v3.6.0 for Android and iOS, which its release notes say brings enhanced document capture, clearer user guidance and configurable consent options. The iOS release notes add that the Autocapture automatic document capture model was migrated to a different provider for accuracy and speed, the FaceTec liveness SDK was updated to 9.3.137, full screen document and face capture guideline pop ups were added, and the consent approve button now unlocks only after the user has had a chance to review the terms.
Compared With
Most editorial comparisons pair two vendors the index assesses as direct competitors for the same buyer. Some pair vendors that are adjacent rather than rival, where the useful question is where one ends and the other begins. Each carries a verdict, the buyer conditions that favor each vendor, and a graded side by side.
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The index publishes no overall score or ranking. See what we assess and the methodology.
Pricing
Vendor-published figures are labeled as such. Figures labeled “Estimated” are derived from third-party sources and have not been confirmed by the vendor.
| Entry Price | Pricing Basis | Data Protection Terms | Implementation | Source |
|---|---|---|---|---|
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Identity verification from 1.40 euros down to 0.50 euros per verification, depending on volume and features. Business verification from 600 euros. Age verification from 0.30 euros down to 0.01 euros.
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Per unit pricing in published ranges, set by request volume, the solutions and features chosen and any additional checks. Only completed verifications are charged. Add ons are priced per unit in euros: AML screening 0.45 to 0.04 per check, AML monitoring 0.32 to 0.04 per user a month, lost and stolen document checks 0.32 to 0.22, proof of address 0.60 to 0.30, SMS signatures 0.25 to 0.05, biometric authentication 0.20 to 0.10, video identification 0.90 to 0.15 a minute, biometric stoplist 0.09 to 0.03 per identification, Social Security number validation 0.65 to 0.30, and device fingerprinting 0.10 to 0.03. A KYC form costs 200 euros per form and white labeling 150 euros per brand. The volume thresholds that set the rate within each range are not published. | Not tiered on the pricing page. | No setup fee, minimum or free trial is published. | Vendor Published |
Ranges are from the vendor's own plans and pricing page as of 2 October 2026. Euro figures are not converted. Where a given volume falls within each range is not published.