Fraud Detection & Transaction Risk
C

Cybera

Cybera sells banks, crypto platforms and cyber insurers two products aimed at authorised payment scams. Mule Intelligence feeds verified accounts and wallet addresses used by scammers into an institution's existing fraud and compliance systems so outgoing payments can be blocked in real time and mule accounts inside its own customer base surfaced, with the intelligence gathered from active defence operations, victim reports and law enforcement collaboration rather than inferred from behaviour, which the company calls non probabilistic.

Scam Response handles the aftermath: a victim reports online and within minutes the case is dispatched to law enforcement, beneficiary banks and exchanges, with a dedicated team managing victim communications on the institution's behalf. The company claims recovery chances improve up to tenfold.

Last VerifiedAugust 15, 2026
Compare Cybera with other vendors
Founded
2020
Headquarters
New York, New York, United States
Website
www.cybera.io
Categories
fraud-and-transaction-risk, aml-kyc-financial-crime, crypto-and-digital-assets
Assessment

Capability Axes

Capability grades

15 of 15 axes rated · 9 graded A or B

AI Capability
AI Centrality
BB on AI CentralityThe models are the engine of a core capability, layered on a product that would still function without them as a rules or workflow system.
Vendor Published

The company describes an artificial intelligence driven compliance watchlist generating over 300 daily high risk fraud and scam indicators, and models plainly do work in processing scam reports and identifying patterns across mule networks. Held at B because the defining asset is not modelled.

Its intelligence is described as verified and non probabilistic, sourced from active defence operations, victim reports and law enforcement collaboration, which is human intelligence gathering, and stripping the models would leave a curated mule account watchlist and a case dispatch service that institutions would still buy. The differentiation is the sourcing, not the inference.

Autonomy and Oversight Model
BB on Autonomy and Oversight ModelA written commitment that the models work alongside human judgment, with real review surfaces, short of the full control structure: commonly the threshold at which the system stops or what happens after it is wrong.
Vendor Published

The division of labour is clean and stated. The intelligence product does not decide anything, feeding verified matches into an institution's existing fraud and compliance systems so those systems block outgoing payments, which leaves the decision and its governance with the bank that already owns it.

On the response side, case dispatch to authorities is automated for speed, which is the right thing to automate because recovery depends on hours, while a dedicated human team manages victim communications rather than automating contact with someone who has just lost money. What is absent is any description of review before an account enters the feed.

Model Risk Management and Transparency
BB on Model Risk Management and TransparencyReal transparency mechanisms are published, such as per alert explainability, confidence scoring or split testing, without the validation package or supervisory mapping behind them.
Vendor Published

An accuracy figure is published at 99 percent, and unusually the method behind it is described rather than asserted, with intelligence drawn directly from real scammer activity and interactions through active defence operations rather than inferred, which is what the non probabilistic claim rests on. That is a coherent and testable position.

What is missing is the verification procedure itself: nothing states what evidence qualifies an account as confirmed, who reviews it, how the 99 percent was measured or against what ground truth, and for a product whose output brands specific accounts as criminal that methodology is the disclosure that matters most.

Operational and Outcome Evidence
BB on Operational and Outcome EvidenceVendor aggregate claims with real figures, or audited scale disclosures from a publicly listed company.
Vendor Published

Output volume is quantified and continuous, with thousands of newly identified mule accounts and wallet addresses delivered monthly and a watchlist carrying more than 300 daily indicators, alongside claimed intelligence accuracy of 99 percent and up to tenfold improvement in recovery chances.

Two partnerships are named, one a blockchain investigation firm staffed by former law enforcement officers and legal experts providing priority asset tracing and free recovery assessments, the other a victim support charity. The company has operated since 2020 and raised around 11 million dollars across several rounds. No financial institution, exchange or insurer is named as a customer.

AI Safety and Data Stewardship
CC on AI Safety and Data StewardshipGeneral assurances that do not answer the question this axis asks, which is whether one customer’s data trains models serving its competitors. Unbounded cross client learning stated with no boundary grades here too.
Vendor Published

Pooling is inherent to the model and partially disclosed, since intelligence is stated to come from victim reports and law enforcement collaboration, which means a scam suffered by one institution's customer produces watchlist entries used by every other subscriber.

That is the mechanism's value and it is also the unaddressed question: nothing states what an institution contributes when it uses the response service, whether victim report details beyond the receiving account enter the shared feed, what consent victims give, or how long entries persist.

Regulatory and Compliance
GLBA and Data Privacy Posture
CC on GLBA and Data Privacy PostureA standard privacy policy that covers the website rather than the service, or silence on a product that touches limited consumer data.
Vendor Published

No data protection agreement, retention schedule, subprocessor list or deletion commitment was located, and the holdings on both sides of the product are sensitive. Victim reports contain the circumstances of a financial loss along with personal and account details, and the intelligence feed identifies specific bank accounts and wallets as belonging to scammers, which is an assertion about named individuals distributed to many institutions. Neither the handling of the first nor the governance of the second is described.

Security Certifications and Trust Center
CC on Security Certifications and Trust CenterA single footer line, or certifications asserted without being enumerated, which is weaker than naming them because it invites an assumption a buyer cannot check.
Vendor Published

No attestation, certification, trust centre or enumerated framework was located, though a secure investigation portal is referenced. Banks and exchanges are the intended buyers and both gate any system receiving customer scam reports through supplier assessment, so the review has occurred privately while nothing is published for a prospective institution to examine.

Regulatory Status and Licensure
CC on Regulatory Status and LicensureThe regulatory position is unstated. Most vendors in this index are technology suppliers and being unlicensed is the correct posture, so this grade records silence about the posture, not a missing licence.
Vendor Published

A national cybercrime reporting centre is named as a dispatch destination, which is a channel rather than a supervisor, and compliance is referenced generically as helping institutions meet evolving anti money laundering and fraud prevention standards.

The notable omission is the regime that most directly drives demand for this product: authorised push payment fraud now carries mandatory reimbursement obligations in some markets, which transforms scam losses from a customer misfortune into a bank liability, and neither that framework nor any supervisor is named.

AI Governance and Bias Disclosure
BB on AI Governance and Bias DisclosureAn independent demographic evaluation the vendor has submitted to, such as the NIST face evaluation class, or a governance framework with named process behind it.
Vendor Published

The central design claim is a fairness argument and a good one. Intelligence is described as verified and non probabilistic, meaning accounts are identified as mules through direct observation rather than scored by behavioural pattern matching, and probabilistic scoring is precisely what produces the everyday harm in fraud control, namely blocked payments and frozen accounts belonging to people whose only offence is transacting unusually. Confirmed intelligence should catch fewer of them.

The counterweight is serious and unaddressed: being listed as a mule account is a severe designation with lasting banking consequences, mule accounts are frequently held by coerced, deceived or recruited people who are themselves victims of a different crime, and nothing published describes how a listing is contested, reviewed or removed.

AI Liability and Recourse
BB on AI Liability and RecourseA published falsifiable commitment such as an accuracy figure with its method, or a real correction route for the affected person, such as step up verification instead of silent denial.
Vendor Published

This is the rare vendor whose second product is recourse. Victims report online and within minutes cases are dispatched to law enforcement, beneficiary banks and exchanges, a dedicated team manages their communications, and the company guides them through reporting to reduce the delays that make recovery impossible, with a partner providing free asset recovery assessments and priority tracing. That directly addresses the affected individual, which almost nothing else in this index does. Two things hold it at B: no service commitment or guarantee attaches to any of it, and the recourse gap runs the other way for anyone wrongly listed as a mule, who has no described route at all.

Integration and Deployment
Model Supply Chain Disclosure
BB on Model Supply Chain DisclosureSubstantial partial disclosure, or a chain that is structurally short: an explicit in house build, on premise deployment, per customer instances, or zero retention at the model layer.
Vendor Published

Sources are named by type rather than left implicit, with intelligence attributed to active defence operations, victim reports and law enforcement collaboration, which tells a buyer that the feed depends on operational capability and institutional relationships rather than on purchased data. Two partners are identified, a blockchain investigation firm and a victim support organisation, so the recovery chain is partially visible. No underlying model provider, blockchain analytics supplier or hosting arrangement is disclosed, and no subprocessor list was located.

Core Systems and Integration Depth
BB on Core Systems and Integration DepthNamed systems or a documented public API, with the depth or the production evidence left open.
Vendor Published

The architecture is deliberately additive rather than replacing anything, with a programmable interface delivering matches in real time into the fraud and compliance systems an institution already runs, which is the right shape for an intelligence product since no bank will swap its detection stack to consume a feed. A secure portal supports investigation teams working suspicious entities directly. Integration is claimed across both banking and crypto exchange risk systems. No named platform, vendor or system appears and no developer documentation was located.

Deployment Model and Data Residency
CC on Deployment Model and Data ResidencyCloud only with nothing stated, which is the category norm.
Vendor Published

No hosting provider, region selection, residency commitment or private deployment option was located. The service is inherently cross border, dispatching cases to agencies and beneficiary institutions worldwide and distributing intelligence to subscribers in many jurisdictions, which makes the absence of any statement about where victim reports and account intelligence are held more consequential than for a single market vendor.

Commercial
Commercial Transparency
CC on Commercial TransparencyNo price is published and engagement runs through a demo form, which is the norm in this index.
Vendor Published

No pricing, packaging or basis of charge was located for either product. The two differ commercially in kind, one being a continuously refreshed intelligence feed and the other a managed service with staff handling victim communications, and nothing describes whether the second is priced per case, per institution or by volume, which is the question a fraud team would need answered before committing to outsourced victim handling.

Institution and Segment Coverage
BB on Institution and Segment CoverageNamed segments with dedicated material behind part of the coverage.
Vendor Published

Three buyer types are served and the third is unusual: banks, crypto exchanges and virtual asset service providers, and cyber insurance providers, the last of which sits at the point where scam losses become claims. Reach is genuinely international, with published case examples spanning India, the United States, England, France and Nigeria, and the response product dispatches to a national cybercrime reporting centre alongside global agencies. Coverage is deliberately narrow in subject, addressing authorised payment scams and the mule networks that receive the money rather than fraud generally.

Alternatives to Cybera

The closest documented capability profiles to Cybera in the same categories, ordered by similarity across the same fifteen axes the index grades every vendor on. Closest documented profile, not a claim that either product does the same job. No vendor pays for placement.

Documents Commercial Transparency and Regulatory Status and Licensure where Cybera does not

Stronger documented coverage on AI Centrality

Stronger documented coverage on AI Centrality

Documents AI Safety and Data Stewardship where Cybera does not

Stronger documented coverage on Institution and Segment Coverage

Documents Regulatory Status and Licensure where Cybera does not

Similarity is computed axis by axis from published grades, not from a composite score. The index does not aggregate grades into a total. See the fifteen axes and the methodology.

Commercial

Pricing

Vendor-published figures are labeled as such. Figures labeled “Estimated” are derived from third-party sources and have not been confirmed by the vendor.

No pricing data has been verified for this vendor. Pricing information will be published here once confirmed through vendor disclosure or third-party estimation.

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AI FinTech Index

The AI FinTech Index is an independent index that tracks changes to AI vendors in financial services. It holds 489 vendors across banking, lending, insurance, wealth, capital markets and financial crime compliance, each graded on the same 15 capability axes from public sources. No vendor pays for inclusion, placement, or rating.

Index Status
Last index update
September 5, 2026
The AI FinTech Index is an editorial reference, not a regulatory body. Vendor data is verified against published sources and public regulatory filings. Figures labeled “Estimated” have not been confirmed by the vendor. See the Methodology page for evaluation standards and limitations.
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