FintechOS released Backoffice Insurance 8.1.1 with an API that lets authorized underwriters override automated underwriting results on offer cards held for referral. Each override logs a mandatory business justification and the acting user, keeps the original rule results, and creates a new card version. A companion endpoint returns rule level underwriting outcomes across insurance and banking products and hides internal formula steps by default.
Our readInsurers get a documented human review path for referred quotes, with a record of who changed what and why. Overrides apply only to referred cards, so declined cards still need a separate route if your process allows exceptions.