Lending & Banking Operations
S

Stacc

Stacc is a Nordic credit and lending software company headquartered in Bergen, Norway, founded in 2016 and now running five offices across the Nordics, serving more than 115 financial institutions. It sells a composable, cloud native credit platform covering origination, management and back office operations across mortgages, asset finance, consumer lending, commercial lending, small business lending, deposits, invoice management, financial management, and KYC and anti money laundering client lifecycle management.

The customer base spans banks, financing companies, invoice management firms, insurers and pension funds, and includes Nordic tier one institutions: DNB selected the platform in December 2025 for a new digital mortgage service across DNB and Sbanken, SBAB, the Swedish state owned mortgage bank, chose it the same month, and Danske Bank, Eika Gruppen, Nordea Finance, KLP and Storebrand Bank are among named customers. The company describes itself as credit native rather than AI native: credit decisions stay deterministic and governed by explicit rules the bank owns, with automation by default and manual handling for exceptions, while AI plugs in around them.

The named capabilities are a deterministic agentic lending journey that turns chat or voice conversation into structured application data, verifiable document AI that extracts data from documents with every extracted fact linked to its source location, Route to Yes scenario modelling that searches for approval paths within the bank's credit rules, decision support for advisers, and embedded screening of unstructured adverse media. The company holds ISO 27001 and ISO 9001 certification and a SOC 2 Type 2 attestation and operates a trust center on Vanta.

Last VerifiedOctober 2, 2026
Compare Stacc with other vendors
Founded
2016
Headquarters
Bergen, Norway
Website
www.stacc.com
Categories
lending-and-banking-operations, credit-decisioning, aml-kyc-financial-crime
Assessment

Capability Axes

Capability grades

15 of 15 axes rated · 6 graded A or B

AI Capability
AI Centrality
CC on AI CentralityArtificial intelligence is present but peripheral: a feature layer on a product whose value stands without it.
Vendor Published

A deterministic backbone carries the credit platform, with credit logic kept independent of any AI model, and Stacc calls itself credit native rather than AI native. Without the models, origination, servicing, deposits and client lifecycle management still form a complete credit platform, while the AI adds a conversational lending journey and adverse media screening.

Autonomy and Oversight Model
AA on Autonomy and Oversight ModelWhat the system runs alone, what constrains it, and how a person checks it are all published: modes, thresholds, sampling or audit controls, and the route a case takes to human review.
Vendor Published

Credit decisions stay deterministic under rules the bank owns, with automation by default, manual handling for exceptions and Route to Yes searching for approval paths without bypassing those rules. Adviser decision support flags issues for a person to weigh, and every case carries a complete audit trail.

Model Risk Management and Transparency
BB on Model Risk Management and TransparencyReal transparency mechanisms are published, such as per alert explainability, confidence scoring or split testing, without the validation package or supervisory mapping behind them.
Vendor Published

Verifiable document AI links every extracted fact to its source location, so a reviewer can check each extraction against the page it came from. Extraction accuracy, error rates and validation evidence are unpublished for the document, screening and conversational models.

Operational and Outcome Evidence
BB on Operational and Outcome EvidenceVendor aggregate claims with real figures, or audited scale disclosures from a publicly listed company.
Vendor Published

Tone Marie Wahlstrom of DNB describes mortgage refinancing paid out the same morning, and SBAB's chief digital and information officer explains the choice of platform. Figures such as an 80 percent cut in adviser handling time and an unnamed institution taking origination from three months to ten minutes belong to no named customer.

AI Safety and Data Stewardship
CC on AI Safety and Data StewardshipGeneral assurances that do not answer the question this axis asks, which is whether one customer’s data trains models serving its competitors. Unbounded cross client learning stated with no boundary grades here too.
Vendor Published

Model independence limits what a model can decide, not what it learns from, and nothing says whether applications, documents or credit files train the conversational, document or screening models. Many institutions on the platform compete in the same markets, so pooling across them matters.

Regulatory and Compliance
GLBA and Data Privacy Posture
CC on GLBA and Data Privacy PostureA standard privacy policy that covers the website rather than the service, or silence on a product that touches limited consumer data.
Vendor Published

Applicant financial data, the income documents its document AI reads and adverse media results about identifiable people get no published retention or purge terms. Its trust center may hold a processing agreement, but none is published openly.

Security Certifications and Trust Center
AA on Security Certifications and Trust CenterCertifications named with their type and presented as retrievable artifacts, usually through a trust portal a buyer can open without asking.
Vendor Published

SOC 2 Type 2 across all five trust services criteria, ISO 27001 and ISO 9001:2015 are named with annual audits, and a real time trust center runs on Vanta. An edition printed as 27001:2023, which does not exist, leaves the edition and certifying body to confirm.

Regulatory Status and Licensure
CC on Regulatory Status and LicensureThe regulatory position is unstated. Most vendors in this index are technology suppliers and being unlicensed is the correct posture, so this grade records silence about the posture, not a missing license.
Vendor Published

DORA, the EU AI Act and GDPR are what the software helps a bank meet, not standing of Stacc's own. No license or supervisory relationship of its own is stated.

AI Governance and Bias Disclosure
CC on AI Governance and Bias DisclosureResponsible artificial intelligence committed to in policy language with no evaluation behind it, on a product whose bias surface is modest.
Vendor Published

Its stated position on the EU AI Act is that a deterministic, bank owned credit decision meets the explainability bar where autonomous approval would not, so models are designed out of the decision itself. Conversational intake, adviser support and adverse media screening still shape who gets scrutinized, and no fairness testing of those models is published.

AI Liability and Recourse
CC on AI Liability and RecourseMechanisms that enable challenge, such as audit trails and source traceability, with nothing standing behind the output and no route for the person affected.
Vendor Published

Misread income documents or wrong adverse media matches fall on applicants with no relationship to Stacc. Stacc publishes no commitment behind the output, and nothing divides loss between it and the bank.

Integration and Deployment
Model Supply Chain Disclosure
CC on Model Supply Chain DisclosureThe architecture is described and no provider is named.
Vendor Published

Conversational lending, document AI and adverse media screening carry no named model, provider or version, and whether they are built in house or licensed is not said. Applicant documents and conversations therefore reach models a buyer cannot identify.

Core Systems and Integration Depth
AA on Core Systems and Integration DepthNamed integrations with the systems of record, core banking, policy administration, custodial or contact center platforms, verifiable in marketplace listings or public API documentation.
Vendor Published

Origination, servicing and back office run on Stacc itself, with named integrations including a Dynamics 365 Business Central ledger, Raisin for deposit funding and eID signing among more than 200 prebuilt. The workflow and decision framework is open source on the BPMN and DMN standards.

Deployment Model and Data Residency
CC on Deployment Model and Data ResidencyCloud only with nothing stated, which is the category norm.
Vendor Published

Microsoft Azure appears only as the platform a customer, Lea Bank, runs its own systems on; for its own service Stacc names no hosting provider, region or private option. EEA banks under DORA will want to know whether data stays in the EEA.

Commercial
Commercial Transparency
CC on Commercial TransparencyNo price is published and engagement runs through a demo form, which is the norm in this index.
Vendor Published

Investor material mentions only a multi year subscription model, and no price, unit or implementation estimate is published. Whether pricing follows applications, accounts or institutions stays unknown.

Institution and Segment Coverage
AA on Institution and Segment CoverageThe financial segments served are named and each carries its own maintained material, whether the coverage is broad or deliberately narrow.
Vendor Published

More than 115 institutions, from banks and financing companies to insurers and pension funds, use separate products for mortgages, asset finance, deposits and client lifecycle management. Each product names customers, such as Eika Gruppen's more than 50 local banks on mortgages and Danske Bank on car finance.

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The index publishes no overall score or ranking. See what we assess and the methodology.

Commercial

Pricing

Vendor-published figures are labeled as such. Figures labeled “Estimated” are derived from third-party sources and have not been confirmed by the vendor.

No pricing data has been verified for this vendor. Pricing information will be published here once confirmed through vendor disclosure or third-party estimation.

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AI FinTech Index

The AI FinTech Index is an independent index that tracks changes to AI vendors in financial services. It holds 610 vendors across banking, lending, insurance, wealth, capital markets and financial crime compliance, each graded on the same 15 capability axes from public sources. No vendor pays for inclusion, placement, or rating.

Index Status
Last index update
October 20, 2026
The AI FinTech Index is an editorial reference, not a regulatory body. Vendor data is verified against published sources and public regulatory filings. Figures labeled “Estimated” have not been confirmed by the vendor. See the Methodology page for evaluation standards and limitations.
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