Moveo AI added a Debts page to its payment recovery product that lists every debt in an account in one place, including debts not linked to a contact. Users can search by external ID or contact name, and filter by status, promise to pay, compliance flags or linked contact. Opening a debt shows its balance, compliance flags and linked contacts, and debts can be deleted from the page.
Our readCollections and lending teams running AI agents on borrower conversations get one view of the compliance flags across the portfolio, such as disputes. Check who on the team can delete a flagged debt, since that removes the record of what the agent captured.