Abrigo launched Customer Hub inside its financial crime platform, bringing customer, account, transaction, alert, case and risk information into one investigation workspace. It adds a search bar that works from anywhere in the platform and a single view of each customer relationship, so AML and fraud teams work from the same record.
Our readInvestigators at banks and credit unions can connect fraud activity to AML cases without switching modules. It is for Abrigo hosted customers only, and existing hosted clients receive it in waves over the coming months.